Welcome to Dobby Denim! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.
1. General Information
- The website is operated by Dobby Denim, based in Bangladesh.
- By using this website, you agree to these Terms and Conditions. If you do not agree, please refrain from using the website.
2. Product and Pricing
- All products listed on the website are subject to availability.
- Prices are displayed in BDT and are inclusive of VAT.
- We strive to ensure accurate pricing and product descriptions; however, errors may occur, and we reserve the right to correct them.
3. Order and Payment
- Orders are confirmed once full payment or Courrier Charge only has been successfully processed.
- Accepted payment methods include credit/debit cards, mobile banking, etc.
- We reserve the right to cancel orders due to stock unavailability, payment issues, or suspected fraudulent activity.
4. Shipping and Delivery
- We deliver across Bangladesh at this moment only. Delivery times may vary depending on the location and shipping method.
- Shipping charges are calculated during checkout and are non-refundable unless stated otherwise.
- Dobby Denim is not responsible for delays caused by courier services or unforeseen circumstances.
5. Returns, Refunds and Exchanges
- Products can be returned or exchanged within 7–14 days of delivery if they meet our return criteria:
- The product is unused, unwashed, and in its original packaging.
- Proof of purchase is provided.
- Exchange requests are subject to stock availability.
- Refunds will be processed within 3 days after receiving the returned item.
- Customized or discounted items are not eligible for returns or exchanges.
- Return shipping costs are the customer’s responsibility unless the return is due to a defect or error on our part.
- To initiate a return, contact us at hello.dobbydenim@gmail.com.
6. Intellectual Property
- All content on this website, including text, images, logos, and designs, is the property of Dobby Denim and is protected by copyright laws.
- Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
7. Privacy Policy
- Your personal information is collected and used in accordance with our Privacy Policy.
- We are committed to protecting your privacy and ensuring secure transactions.
For details, please refer to our Privacy Policy [https://dobbydenim.com/privacy-policy]
8. Limitation of Liability
- Dobby Denim is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We are not responsible for external factors beyond our control, such as third-party services or delays.
9. Governing Law
- These Terms and Conditions are governed by the laws of Bangladesh.
- Any disputes will be resolved in accordance with Bangladeshi legal procedures.
10. Modifications
- Dobby Denim reserves the right to update or change these Terms and Conditions at any time. Changes will be effective immediately upon posting.
If you have any questions or concerns, please feel free to contact us at hello.dobbydenim@gmail.com or +880 1759-371419.
Thank you for choosing Dobby Denim!