At Dobby Denim, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.
1. Information We Collect
We collect the following types of information to provide better services:
a. Personal Information
- Name, phone number, email address, shipping and billing address, and payment details during order placement.
b. Non-Personal Information
- Browser type, IP address, device information, and browsing patterns on our website.
c. Optional Information
- Any information you provide through feedback forms, surveys, or social media interactions.
2. How We Use Your Information
We use your data to:
- Process and fulfill orders, including payments, shipping, and delivery.
- Provide customer support and address inquiries.
- Improve our website’s performance and user experience.
- Send updates about promotions, new arrivals, and offers (only with your consent).
- Comply with legal obligations and prevent fraudulent activities.
3. How We Protect Your Data
We implement robust security measures to protect your personal information:
- Encrypted data transmission using SSL (Secure Sockets Layer).
- Secure storage of sensitive data in restricted access servers.
- Regular audits of our data collection and storage processes to ensure compliance with laws.
4. Sharing Your Information
We do not sell or share your personal information with third parties except in the following cases:
- Delivery Partners: To ensure timely shipping and delivery of your orders.
- Payment Processors: To facilitate secure payments.
- Legal Requirements: When required by law or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These include:
- Essential Cookies: To enable core functionalities like checkout.
- Analytics Cookies: To analyze website traffic and improve performance.
- You can control or disable cookies through your browser settings, but this may limit your website functionality.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
- Request details of the information we hold about you.
7. Data Retention
We retain your information only for as long as necessary to:
- fulfill the purposes described in this policy.
- Comply with legal and regulatory obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: hello.dobbydenim@gmail.com
Phone: +880 1759-371419